At Prince Hotel & Residence Kuala Lumpur, we take your privacy seriously. For your assurance, we follow a strict data protection policy designed to safeguard your privacy because we know that you rely on us to act responsibly with the personal information you disclose to us. You can visit our website at any time and view non-secure areas without disclosing any personal information. In these cases, the only information we store is the IP address your computer sends us plus related information, unless you voluntarily and knowingly provide us with information, we will not know your identity, your e-mail address, or any other information identifiable to you. Read on to find out more about our privacy policy.
By using our website, you give your permission for Prince Hotel & Residence Kuala Lumpur to collect and use the information described below.
Prince Hotel & Residence Kuala Lumpur is committed to the continuous improvement. We therefore collect data on website usage in order to improve the design and layout of our website to optimise your browsing experience. We also use the information this website gathers for marketing purposes such as determining travel patterns, tailoring promotions and working with affiliated partners, as this helps us optimise the quality of our services to you.
In some cases we will ask you to voluntarily disclose personal information, like when you request for information on our website or when you fill out our guest card upon checking-in at the Prince Hotel & Residence Kuala Lumpur. If you instruct us not to use your personal information for the purpose of contacting you, we will respect your wishes and remove your details from our system. You can exercise your right of objection by email or letter to an e-mail address stated on our website.
As the information we gather is not financially sensitive i.e., we do not gather credit card or bank numbers, we do not use any encryption in transmission. All information gathered is stored in our secure server and all practicable steps have been taken to ensure that the information you have provided is protected against unauthorised or accidental access. However, we cannot be held responsible for unauthorised or accidental access that is beyond our control.
Prince Hotel & Residence Kuala Lumpur uses cookies to enable users to communicate securely and quickly with its website. HTTP/ browser cookies are files that web servers send to your browser or create on your PC. The cookies we send facilitate fast, secure communication while you are on our website. If you prevent us from sending cookies to you, you may be refused access to our website or be prevented from accessing certain pages or services. The cookies we send are automatically deleted when you close your browser. Our website may contain links to third-party web pages that use cookie technology. Obviously, we have no access to or control over these third-party cookies.
Most web browsers are set to accept cookies by default, but you can
generally disable this feature if you do not wish to receive cookies.
In certain circumstances, Prince Hotel & Residence Kuala Lumpur stores personal information. Because Prince Hotel & Residence Kuala Lumpur is part of a global group, we sometimes pass on the data collected to other members of the group at various locations around the world.
If you disclose your contact details to us, we may contact you via email if this is necessary for our customer services or in order to provide you with information that you have requested.
Any changes to our Privacy Policy will be published on this web page. This page will always contain up-to-date information on the data we collect, the ways in which we use this data, and the circumstances under which we pass the data on to third parties.